Frequently Asked Questions

The first 3 chapters of the Journey are free — no credit card required. Publishing requests and receiving proposals from suppliers is always free. To unlock the full 14-chapter roadmap, a membership costs $59/year.

A 14-chapter roadmap personalized for your state, county, city and concept. Chapters 1-3 are free. Chapters 4-14 (build-out, FF&E, finance, personnel, marketing, technology, and more) require a membership ($59/year). It covers federal, state, county and city licensing, food & health compliance, lease, build-out, FF&E, finance, personnel, marketing and technology.

When you upload a license, permit, certificate or insurance to a Journey task, we run OCR with Google Cloud Vision to extract the expiration date. We then notify you 90 / 30 / 7 days before expiration via email and push.

We use a fallback statewide template + AI (Gemini) to generate a personalized roadmap for your jurisdiction in real time. Our team manually verifies the AI-generated content within 48h.

Yes. You can run multiple restaurants in different cities — each business has its own Journey, its own documents, its own request inbox. Switch between them at the top of your dashboard.

Publish a free request from any task in your Journey or from the Requests tab. You'll receive up to 3 proposals from suppliers in your area filtered by category and zip code. Pick your favorite — that's it.

No. Hiring is between you and the supplier. We only facilitate the introduction. Suppliers pay us to unlock leads.

Leave a review. Our team monitors low ratings and removes suppliers that consistently underperform.

No. Quotes never expire — buy them whenever you want and use them at your own pace.

$20 one-time per profile (professional or business). The verification gives you the blue badge in the public directory.

Maximum 3. Once 3 suppliers unlock a lead, it closes — no oversaturation.

Yes. One personal professional profile + N business profiles (your own or as approved collaborator). Switch between them Netflix-style in your navbar.

No. Only the business owner pays $20 per business. Approved collaborators don't pay anything.

All major credit and debit cards via Stripe Checkout.

Manual review within 48 hours after payment. You'll receive an email when your blue badge is live.

In v1.0 quotes are non-refundable — but they never expire, so you can always use them later. We're working on a refund policy for unused quotes after 12 months of inactivity.